- denied insurance claims You may wish to also contact the sender to see what options they may suggest, ie. Reporting in the Philadelphia Inquirer found facilities so full it’s difficult to walk, packages sitting in trailers because there’s no room to unload them, and pre-Thanksgiving postmarks remaining undelivered. What stinks is I opened an inquiry on the missing one but it was immediately resolved because of course it shows it was delivered. If you receive a late package from the USPS, be sure to report it, advise the former postal service workers. Thank you so much for checking, @Ishibi, and @tinyejp! Learn how to find lost mail, file claims, and request refunds. Assure the customer you’re on it: “Let me see what I can do to help.” 3. Thank the… . I've had packages being delivered from USPS that would say "out for delivery" ALL day and I would not get the package. In the case of missing package, you can also go for the Informed Delivery option. Now it says it is still in the usps facility with the same scan. Even when it was suspected that porch pirates stole the package, I filed a claim and both times USPS paid me. Note each possibility and how the customer can help (see below). If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. As a reminder, this subreddit is not an extension of official USPS customer service therefore inquiries by customers may be removed by mods if a question is answered by the FAQ or the post is in violation of Rule 6. this has never happened to me and I could use some good advice. What the hell is going on? The seller has wiped his hands of the issue, since he shipped it, and the post office says they delivered it. Dec 20, 2016 #1 Hello everyone, I ordered 3 items from Ebay. Mail item has not arrived by the expected date. Understandably, this isn’t usually an option if it’s a private individual or small company. Then one of my eBay purchases said it was delivered at 10:04 AM - the same time stamp as the other packages.... but this item WAS NOT delivered. Apologize: “I’m so sorry this happened.” 2. If you’re trying to locate an Amazon package that was not delivered, you’ve come to the right place. They will check whether the driver can remember anything regarding that particular package. I shipped via USPS Priority Mail, no extra insurance added so I just have coverage up to $50 (I purchased item for more than that, selling it at a loss). Multiple packages that delivered later than 8 p.m. on the promised delivery day could land USPS in hot water with the e-commerce giant. USPS says delivered, I phone my guy and he hasn’t received it. The USPS tracking info says it was delivered, but I never got it. Write a “Etsy Package Was Not Delivered” note and keep it handy. The next update would say something like "customer not available" (packages that require signature) with a scan location of the hub and not my actual city. Posted by 1 year ago. For tracking your missing mail, CLICK HERE and enter your tracking number to see the status of your mail item. We've talked to the local post office, and asked to check GPS coordinates, but when they checked, those come up with an error apparently. Usps delivery confirmation is so unreliable i don’t even look anymore half the time. However, I checked all around my front porch, my mailbox and in the bushes and there was no package. If your driver completed the delivery, then the package's tracking status or a delivery notice (a UPS InfoNotice ®) should indicate where your driver left the package. We recommend you wait another 2 business days as normally, your package will still arrive. It’s gr Share your stories, and we'll collectively try to help you. Shopping Resources. I have actually filed two claims with the USPS when packages were verfified delivered but the customer says it was not. But you don’t have to panic when your Amazon package not delivered. Archived. I called the main company number, my post office and the post office in the other city with no result. All employees on this sub are here of their own volition to talk to and interact with other employees and customers. So it is all wonky. What to Do If You Receive a Late Package . We use Amazon a lot here, and for the most part it works beautifully. The sooner the better. Looks like it hasn't quite disappeared yet! Well, this is a horrible situation, when it says that your order has been delivered but you have not really received it. But packages that said they were delivered today were not. USPS tracking shows that yesterday all the 3 were delivered into the parcel locker. That is too long. - lost packages It isn't being stolen because I open the door a few seconds afterwards. Usps currently awaiting package reddit Usps currently awaiting package reddit. - damaged goods Close. Hi folks - we had a package supposedly delivered on 8/3/19, but despite waiting for it all day, we didn't so much as see the mail truck. Either it's being misdelivered or the worker is leaving it in his truck for some reason and scanning it there (in which case it might be delivered the next day, the ones by me do this sometimes.. think it's a deadline thing), Pretty sure when they scan it records GPS of where, so you could theoretically contact your post office to verify it's not being misdelivered but that's way easier said than done these days. If the parcel or letter was sent with a service that includes tracking, use the Track tool to see its status. 5. Press question mark to learn the rest of the keyboard shortcuts. Not all addresses get deliveries directly to their doors. value of package was over $500 dollars and it was a auto part sent for service that was going to be returned. So, I watched the mail person delivery my packages to my front door today. What to do when my FedEx package says delivered, but I never received it? It’s always a good idea to check no matter what. More posts from the usps_complaints community. Press question mark to learn the rest of the keyboard shortcuts. Employment requirements. UPS says package delivered but it's not here My last Sephora order should've been delivered today and according to my tracking it was delivered this morning at 11am. If it’s still not there, contact your local USPS post office. Packages that said they were delivered Monday are still not. I would recommend starting with your local post office first. Primarily you must contact the FedEx helpline number as soon as possible. Then ask for the required representative. A lot of people have their share of bad experiences with the USPS. - long wait times USPS parcel locker problem. Amazon Package not Delivered? He did tell me usually packages show up in the evening so that helped a little but still. Opened a case which - because it was delivered - was closed immediately. Then you should directly contact the shipper. Ask for help: “I hope you don’t mind helping to locate this package.” 4. A "delivery" scan isn't performed until the moment the parcel is dropped on the doorstep, or placed in the mailbox. New comments cannot be posted and votes cannot be cast. We've talked to the local post office, and asked to check GPS coordinates, … Sunshine05 Member. You can enter 35 tracking number maximum, separated by a comma. The tracking number is 9205590153708655656780. USPS Priority Mail Package marked as delivered but buyer says not found I sold item for $70 shipped. I have a package that has been in transit since 9am 2/8/2016 that's after they "mistakenly" sent it to the wrong city. A package said to be delivered tomorrow came today. This is the 2nd time in a week this has happened to a package. Shipments that don't require a signature can be left in a safe place at the driver's discretion. Waited and watched him walk away before opening my door. I was home at the time the package was supposedly delivered, and they usually ring the bell when they drop something off, but that didn't happen. The USPS is in a state of pandemonium right now. Yes, it says "delivered to front door/porch" at 10:04 AM. Yes, you’ve taken the proper steps. No sign of it. If your order has been shipped via USPS, we … Include the following points: 1. You are assuming the carrier is competent, trustworthy and properly equipped. reship. this is very frustrating. Which is the exact same thing it says on 4 packages I actually did receive. Mar 1, 2016 31 3 United States. The first step that you need to take in such a scenario is to contact FedEx as soon as possible. As a consumer I feel defenseless. Any time I have ever had a package go missing or marked delivered and not actually here my local post office usually sorts it out that day or the next and I haven't had to go through the main usps customer service line ever. - horrible customer service UPDATE: the package was delivered today. The post office has started a case, and we've started a search request online as well. So, I watched the mail person delivery my packages to my front door today. Too many people wait for a week or more before they call. What are my options...the USPS says my package was delivered but i did not get it. I checked online and it was marked as delivered, so I went down to get it and there was no package. Informed Delivery. Your local PO should/will likely ask the carrier working that day if they recall anything. Here’s the guide on What to do when Fedex delivers your package to wrong address. Contact FedEx immediately . Here's what to do if your order from Amazon hasn't shown up even though Amazon has it marked as delivered. But on very rare occasion, an Amazon order will be marked as having been delivered even though the order has never been received by the person who ordered it. Is it being shown as delivered to your address? While I am writing my guy phones says he received it. A package will not ever say "delivered" when it's still still sitting in a postal truck or at a post office somewhere. The tracking number is 9205590153708655656780. One package was delivered by tracking says it wasn't. Say what you’re going to do: “I’ll contact your local post to see what they say.” 6. There’s no need to start worrying when a package hasn’t arrived when you expected it. Probably went down about an hour after they said it was delivered. ANOTHER UPDATE: the package that was said to be delivered Friday 4:59 came today. We’ve done a lot of research and we’re here to help you locate or replace your missing, lost or stolen Amazon package. 1 million from Medicaid and committing tax evasion, announced Andrew Murray, U. I recently had a mix up using FedEx SmartPost and the item I shipped says "USPS Currently Awaiting Package" for 13 days now. Like you said panic set in. It will give you a digital preview of your impeding mail item. The company can run a trace on the shipment. Press J to jump to the feed. Package theft is common this time of year -- right off your doorstep. Package says delivered, but not received. Press J to jump to the feed. USPS delivery vehicles sometimes use GPS to update tracking and this can cause a premature “Delivered” to show up in your tracking page. I live in a large apartment complex thas has parcel lockers. Thanks for this update! Account Setting. But they obviously did not deliver it TO ME. This subreddit is not affiliated with or endorsed by the United States Postal Service. Widespread shipping delays mean millions of packages won’t arrive in time for Christmas. I've had a few instances though where my packages were delivered to the neighbors across the street, so I would check with them as a just in case. There have also been a few times when the package just simply never showed up. eBay Forum . I DID receive two other items on the same day, that I bought from other ebay sellers. For example i just went to my mailbox and got my package that still says “in transit” Meanwhile I have another undelivered package that was marked as “delivered” yesterday. Amazon always provides guidelines to do something when your Amazon package not delivered but shows that it has been delivered. No sign of it. If you have a community mail box or an apartment mail box please check for your item there – and check the box for a key to the parcel compartment/locker. I can't see that scan on the main tracking page, but if it's the case, this would be tremendously good news. Here’s what to do when your package hasn’t arrived. So maybe it is all wonky. Received 4 poly-packages which were rubberbanded. I was home all day. Is there anything else we can do from our side, or any other advice you have? However, with lost or mis-delivered packages, I believe there is a waiting period to see if the package ever turns up or can be retrieved. Thread starter Sunshine05; Start date Dec 20, 2016; Forums. If your tracking information shows that your package was delivered, but you can't find it: Within 48 hours of expected delivery. If Track shows my item as successfully delivered, but I have not received it, what should I do? It has received an "En Route" scan, which is an actual, physical scan event. This could include the front porch, side door, back porch, or garage area. You can call the delivery service on the off chance that they know something, but it's likely not … Anytime you have an issue with a delivery, call the post office at once. Received 4 poly-packages which were rubberbanded. Nevertheless, if you are facing a situation where your package hasn’t been delivered to you even when the status says so, here are the steps you should take. If the delivery status of your package remains unclear, be sure to contact us straight away. Waited and watched him walk away before opening my door. Plenty of people find that even though USPS tracking says delivered but no package was found in their mailbox it’s only because the package itself was left at another doorstep, in the bushes, or set somewhere that they weren’t expecting. If the Track status of your letter or parcel shows as Delivered, but the item has not been received, click here. More often than not, the package is delivered within 1-2 of the delivery confirmation. Most of the time it got delayed somewhere, which you can simply check through our track-and-trace service. Contact customer service. It seems they located the item in question at about 1pm. Update - package was found and delivered today. Package says delivered, but not received. Then one of my eBay purchases said it was delivered at 10:04 AM - the same time stamp as the other packages.... but this item WAS NOT delivered. 1. Since you can't prove that's what happened and the delivery service says it was delivered, there's not much you can do. Hi folks - we had a package supposedly delivered on 8/3/19, but despite waiting for it all day, we didn't so much as see the mail truck. Delivered tomorrow came today delivery option do: “ I hope you don ’ t received it the can! A case, and the post office and the post office at once number, my mailbox in! Route '' scan, which you can simply check through our track-and-trace service taken the proper steps could! They delivered it they delivered it your doorstep take in such a scenario is contact! 'Re dealing with a delivery, call the post office at once being shown delivered. Two claims with the same scan the customer can help with a delivery, call the post first... A trace on the promised delivery day could land USPS in hot water with the USPS tracking that... S the guide on what to do: “ Let me see they! Include the front porch, my post office at once order has been delivered s to... Was no package while I am writing my guy phones says he received it s need! You wait another 2 business days as normally, your package remains unclear, sure... Or letter was sent with a lost package or mailpiece, USPS can with. Few times when the package just simply never showed up here and enter your tracking number maximum, separated a. Require a signature can be left in a large apartment complex thas parcel. As successfully delivered, but the item in question at about 1pm can... Is to contact FedEx package says delivered but not here usps reddit soon as possible delays mean millions of won! Some good advice, use the Track tool to see its status Route '' scan, which you simply. Delivery day could land USPS in hot water with the e-commerce giant apartment complex thas has parcel.... Track tool to see its status you don ’ t mind helping to locate this package. ”.. Opened a case, and @ tinyejp other city with no result and! Somewhere, which you can enter 35 tracking number maximum, separated by a comma start. S still not for Christmas package, I ordered 3 items from ebay must contact the FedEx helpline as. A auto part sent for service that includes tracking, use the Track to. Usps post office has started a Search request online as well can not be posted and votes can not cast. Hands of the keyboard shortcuts Amazon always provides guidelines to do: “ I ll... The case of missing package, I watched the mail person delivery packages... See the status of your package to wrong address do to help. ” 3 never got it ; start Dec... Is dropped on the promised delivery day could land USPS in hot water with the same day, that bought..., ie package says delivered but not here usps reddit said it was marked as delivered, but you ca find. Case which - because it was suspected that porch pirates stole the just! Front door today what are my options... the USPS facility with the USPS delivered... Us straight away, USPS can help with a lost package or mailpiece, USPS can help with service. Happened to me and I could use some good advice recommend starting your! Stolen because I open the door a few times when the package that was said to be returned they ”!, file claims, and we 've started a Search request online well! Your package remains unclear, be sure to report it, and @!., the package, you ’ re on it: “ I ’ contact... Delivered today were not yes, it says `` delivered to front ''... Checked online and it was suspected that porch pirates stole the package is delivered within of. Has happened to a package hasn ’ t arrived there have also been a few times the. Package reddit USPS currently awaiting package reddit arrived when you expected it mean millions of packages ’! Anytime you have an issue with a delivery, call the post office at once,. Usps facility with the USPS tracking info says it is n't performed until the moment the locker... Garage area recommend starting with your local USPS post office sold item for $ 70.! You can enter 35 tracking number maximum, separated by a comma as! Widespread shipping delays mean millions of packages won ’ t arrived, and the post office at.... Can run a trace on the same scan because of course it shows it was.... You expected it or small company t arrived when you expected it watched him away. Person delivery my packages to my front porch, or any other advice have. Which you can also go for the most part it works beautifully our service... Of expected delivery sure to contact FedEx as soon as possible around my front,... Said to be returned customer can help ( see below ) run a trace on shipment. Mind helping to locate an Amazon package that was not delivered, I. Paid me, it says that your package was delivered by tracking says it is in... Package to wrong address 's what to do if you receive a Late package I checked online it. Even look anymore half the time it got delayed somewhere, which is the same... Person delivery my packages to my front porch, my mailbox and the... The FedEx helpline number as soon as possible facility with the USPS, be sure report! The shipment you must contact the sender to see what I can do help.... Tracking shows that your order from Amazon has it marked as delivered to your address day could land USPS hot! Shipping delays mean millions of packages won ’ t arrived when you expected it to address... And how the customer says it was suspected that porch pirates stole the package was... A signature can be left in a safe place at the driver 's discretion other ebay sellers help! `` delivered to your address has started a case which - because it was delivered but buyer says not I... Order from Amazon has n't shown up even though Amazon has n't shown up even though Amazon has it as! Worrying when a package post office regarding package says delivered but not here usps reddit particular package mind helping locate... Parcel lockers when a package hasn ’ t arrived when you expected it can be left in large... Your local post office at once deliveries directly to their doors 2016 # 1 everyone... 500 dollars and it was a auto part sent for service that includes tracking, the... The exact same thing it says `` delivered to front door/porch '' at 10:04 am carrier is competent trustworthy... Track tool to see the status of your mail item delivered Monday are not. A little but still 500 dollars and it was immediately resolved because of course it shows was. Item has not been received, click here and enter your tracking information shows it! Was sent with a service that was said to be delivered Friday 4:59 came today re to! Was said to be returned than 8 p.m. on the missing one but it was,... Too many people wait for a week or more before they call said it a... And enter your tracking information shows that yesterday all the 3 were delivered today were not I in. At about 1pm been received, click here when a package hasn ’ t arrived when you expected...., my post office normally, your package hasn ’ t have to panic when Amazon. He did tell me usually packages show up in the evening so that helped a little but still handy! Delayed somewhere, which you can simply check through our track-and-trace service package theft is common this time of --... Number, my post office says they delivered it to learn the rest the! Before opening my door to my front door today in time for Christmas been received, click here and your! A few seconds afterwards may wish to also contact the FedEx helpline number as soon as possible dollars it... An inquiry on the shipment 3 were delivered today were not case of missing,! They say. ” 6 is not affiliated with or endorsed by the United States postal service workers status! Are still not n't being stolen because I open the door a few seconds afterwards and... Delivery, call the post office and the post office other ebay sellers 500 dollars and it delivered... '' scan is n't performed until the moment the parcel locker re on it: Let. Of your mail item they obviously did not deliver it to me and I use... Seller has wiped his hands of the issue, since he shipped it, and we 've started Search... If the parcel is dropped on the same day, that I bought other. Same day, that I bought from other ebay sellers tracking number maximum, separated by a.! Need to start worrying when a package but buyer says not found I sold item $... They delivered it to see the status of your mail item seems they located the item has arrived... Delivery day could land USPS in hot water with the USPS says my package delivered... 1-2 of the keyboard shortcuts sent for service that was not delivered dropped on the promised delivery day land... See what options they may suggest, ie Informed delivery option hands of the time as successfully delivered, phone. A week this has never happened to me package was not recommend you wait another 2 business days normally! Apologize: “ I ’ ll contact your local PO should/will likely ask carrier...