The garage devices offline are a mix of: 2 - GoControl Z-Wave Dimmable LED Light Bulb amazon.com If it was just going offline entirely, I’d understand more, but somehow it only goes offline as far as homekit is concerned, a lot of the time. 3 bulbs, two perfect but one basically bricked. Mini Colour. LIFX Wi-Fi enabled LED smart lighting. For now I’d be to have automatic reconnect work. LIFX L3A19LW06E26CA White, A19 Wi-Fi Smart LED Light Bulb, Warm, Dimmable, No Bridge Required, Works with Amazon Alexa, Hey Google, Apple HomeKit. This may cause your Alexa, Google Home, or other 3rd party integrations to fail in communicating with the light. If power cycling works why can’t the software in the bulb just retry periodically? Taber Dullea. jmoriau January 8, 2016, 10:41pm #14 Rename your new Router SSID (network name) to your previous name; remembering that capitalization and spacing matters, and use the exact same password. LIFX appears disconnected in app. 4.1 out of 5 stars 3,786. This is, perhaps, more of a user question but perhaps developers would have a sense. x Get email notifications whenever LIFX creates , updates or resolves an incident. I recently bought 2 lifx 1000. LIFX bulb: turn off the lamp supplying power to the light via the switch, wait 5 seconds, and back on again. Is it … This is my new favorite bulb. If the bulb updates, repeat the process one bulb at a time. Bulbs go offline a lot. The LIFX app has some special hacks and does detect offline/online lights different, but they are undocumented. I’m gonna switch it back on. I still use the Classic app. Shop for lifx bulbs at Best Buy. If you have a LIFX Original bulb, that you are setting up for the first time, the name may be LIFX Bulb. Is the light switch (power) on to allow the bulb to be turned off and on in the app? This can be tweaked by using the lightOfflineTolerance setting for the init function. Find low everyday prices and buy online for delivery or in-store pick-up If you change your router, and the SSID (network name) and password are different, you'll notice that your bulbs show as offline in the app. And my strip is ON and set to some neutral white color and says it's connected in app, but I can't control it from the app or with my Alexa. They'll do what you tell them to £44.99. © 2019 Lifi Labs, Inc. All rights reserved. If one light is working with your router, and the other doesn’t this might be a hardware issue. In the process I discovered the heatsink was not securely attached, leading me to believe that excess heat was causing the problems. Only after a power cycle it will relink with the app. If you continue to have this issue, please follow our Connectivity Support walkthrough. Connect your lights with IFTTT, Amazon Alexa, Samsung SmartThings, Apple HomeKit, Flic, Nest, Google Assistant and … At this point I have bulbs which seem to fail permanently but maybe I haven’t tried hard enough. So within the Lifx app, all the lights show online, and also show connected to the network on my router. A support case has been opened so I can get a replacement. I went to update their firmware and each one failed at “waiting on bulb to restart.” I was just going to try again but each bulb was showing offline in the lifx app. LIFX and Amazon Simple Set Up with Alexa Setup Articles, How-To-Guide, and Troubleshooting After a few seconds it’ll change to say Light Name >. I've been trying to get it stable. I tried buying an extender, because I thought the range may be the problem, and that didn’t work. The lines and angles of the industrial design for our products means you may lean towards exposing them, even when they're off. So I contacted Lifx and they sent me over a new firmware update in a beta version, see link, and I also changed my DCHP Lease Time to 48hrs. Bulbs go offline less when I use MAXIMUM_POLLING_RETRIES = 4; in the LifxLightHandler.So maybe the value can be increased or made configurable e.g. This video is about The LIFX mini multicolor smart bulb. When you first load the app Lifx will look for all bulbs, the one you want to delete will be in a searching stage for a few seconds. My Lifx White 800 would keep going offline and I kept having to switch it on and off again at the power source, before it would go offline after about 5 minutes. So I think the firmware update is the key and I hope this helps out others with this very lovely problem. As Google is connected with SmartThings, they show as offline on Google, too. Router Change. EDIT: I don’t know if it’s a factor, but I have 13 bulbs on the same Wifi network. Sounds awfully like the same WiFi bug that’s affecting me and which is present in all LIFX products but the Original 1000, try different WiFi channels. LIFX Smart LED Bulbs allow you to change any light in your home into a smart light. Is your home Wi-Fi network active and have internet access. An elevation to basecamp on a longer journey to ‘Peak App’. I had to use my girlfriends nexus 5x. But it reconnects successfully after that so I guess this is the best I’m going to get for now. I would be surprised if this is a hardware issue as opposed to something which can be fixed in firmware somehow. Click the cog in the top right. If that bulb is isolated compared to the other 12 it might be interesting to test it at the location of a working bulb to weed out any issue related to its environment. I've been trying to get it stable. And maybe unrelated but setting up with the nexus 6p I had one bulb that just wouldn’t link with the app. Future releases will build upon this one, until we reach the summit. If this is the case, the network will need a password to connect to the bulb. On iOS: Go to Settings > Privacy > Location Services. A couple weeks agaonI was one of thirty fortunate people to have many account fubar’ed during a migration which broke al LIFX/SmartThings devices for me. I’m not sure if it mattered about me changing the lease time but I have been using it for roughly 2 days without it going offline once, a F****in miracle - so much frustration. Like many devices, LIFX lights connect to the 2.4Ghz band of Wi-Fi not 5Ghz. No it’s random, sometimes it’s one, sometimes it’s two, and it can be any of the 13. With LIFX there are no cables or hub; all you need is Wi-Fi, Windows 10 and a LIFX smart light bulb. I also have the exact same problem, after a few minutes, one of the bulbs goes offline and a power cycle is the only way to bring it back on. We are LIFX (pronounced life-x), and we make Wi-Fi enabled LED smart lights. If you have several LIFX lights, but only one is having this issue: Is your home Wi-Fi network active and have internet access? You should definitely leave your 5Ghz channel, you’re making it worse for yourself by disabling it. LIFX doesn't need a hub, working right away with HomeKit (and thus, Siri), Amazon Alexa, and Google Assistant. Before power cycling any LIFX lights, make sure that you have exited the firmware update section of the app. If that bulb is isolated compared to the other 12 it might be interesting to test it at the location of a working bulb to weed out any issue related to its environment. The network password for LIFX Bulb, is lifx1234. All the bulbs are MOSTLY reachable, mostly because every now and then one bulb becomes unresponsive for a few minutes, the longest unresponsive time is currently 762 seconds. Occasionally it will stop working in SmartThings, and to fix it I simply cycle the power and the bulb will start working again. View all 5 products Facebook; Twitter; Instagram; YouTube; Search; About LIFX… £54.99. PPS: Also I disabled the second 5GHz WIFI network. Oh ok, thank you, I didn’t know that! Sold Out Z LED Strip Extension (1m) £24.99. Get it as soon as Mon, Feb 8. The LIFX system works whether it is one bulb or 100 bulbs and doesn’t require a smart hub (or Bridge like the Philips Hue system does). Ok so bear with me here lol. My second router is set up with DD-WRT as a wired “client bridge” to the main router. It is not even ping-able when this happens. Powering off then back on is the only way to reboot it. The bulbs will try to reconnect if wither the connection to the cloud or the connection to your wifi network is severed. I invite you to report the problem at support@lifx.com. EDIT after 3 hours, seems like the miracle channel is the holy channel 2. 50% of the time I can control the light with lifx app, but homekit says the light is offline. If you have completed setup of your LIFX light, but the light occasionally becomes uncontrollable / disconnected in the LIFX app, you are experiencing connectivity issues. The bulb itself is very good as is the LIFX app which has nice built-in pre-sets, ability to custom set 'palettes', and schedule by individual bulb or group or room settings. Sometimes setup issues can be resolved by ensuring that you've allowed LIFX access to your location services. The bug is a crash within the Qualcomm Atheros (QCA4002) chip upon which LIFX bulbs are built. Still getting random drops. LIFX Bulbs. Enabling Location Services. I have a Lifx bulb that has been working for many years. Taber Dullea. Downlights Lightbulbs Infrared Range: + Outdoor & Security Sold Out LIFX A60. LIFX is a design business. Take the following steps: Power off all LIFX bulbs. The LIFX binding is still pretty unstable for me when using it with my 34 bulbs. If you experience issues using the iOS LIFX Updater app, or in app Android updater, please try one of the desktop updaters available here. If this does not work, a hardware reset can help. Welcome to LIFX's home for real-time and historical data on system performance. My other bulb has been linked with my WiFi router for 3 days with no problem. If it’s always the same bulb that goes offline then I guess that one bulb has an issue and LIFX’s support will help you. Turn off power supply to LIFX Original; Move small switch located on the back of light bulb into the opposite position; Turn power supply back on; LIFX Original will flash red, green, blue and white to signify success of reset; You will now need to set-up your light Dive into the amazing range of colors available from LIFX and make your home personal. This morning, however, all 3 of my bulbs in the app are rapidly disconnecting and reconnecting. Upon re-assembly I've added a thermal adhesive. When a bulb goes "offline" why doesn't it try again. There are two ways to troubleshoot this. Bulbs go offline less when I use MAXIMUM_POLLING_RETRIES = 4; in the LifxLightHandler. Hi All I had pretty much had the exact same problem. Sold Out Z LED Strip 2m Kit. It always comes back after a power cycle. Bulbs go offline a lot. I’m glad you found a channel that gives you better results! PS: channel 6 was also fine, but disconnects were more frequent and the unresponsive time was often longer than 2000 seconds (though it did manage to successfully reconnect too). I hardware reset the troubled bulb, and same thing I could not add the bulb with my Nexus 6P I used and old galaxy with success. Amazon's Choice for lifx bulb. Yes, the LIFX bulbs are brighter, while the Philips Hue lights enjoy support from more third-parties like Razer and Xfinity. It stopped responding this afternoon and I have been unable to get it to work in SmartThings. [Link Censored, PM @daniel_hall or ask the support team to get it], PS I also have been using the Flic button with the bulb and now it works a charm, Powered by Discourse, best viewed with JavaScript enabled. However, SmartThings shows them as ‘offline’. After you turn the hall way lights off and the 2 living room lights go offline, have you tried powering the living room lights off and on? via Paper UI? Goes offline after about 30 minutes. We think life is better in color. Anyways that same bulb seems to drop offline randomly. After having the troublesome bulb replaced by LIFX, I decided to do a teardown to see what was inside. I also have a bulb or two that go offline intermittently…maybe once every two days on average. I want to say that I’ve read somewhere that one of the LIFX lights acts as a master/gateway to the wi-fi for the others and it could be that one of the lights in the hallway was the master. So I flipped the light switches five times to … 99. $9.99 $ 9. Router ChangeFollow. We are currently tracking down a bug that sometimes stops this from happening. £79.99. But I never get to control the 13 at the same time for more than a few minutes (after I did a power cycle on the unresponsive ones). Including rebooting if they think they have gotten into an unrecoverable state. It loses proper state in the app and then commands no longer respond. I often find bulbs will go offline and I can understand Wi-Fi glitches. The bulbs only work in 2.4Ghz, under no-circumstances can they be affected by a 5Ghz channel. Turn on a single bulb. If you are seeing a minus sign in the app, instead of a bulb icon for one of your LIFX, please check the following: If it does not reappear after about 60 seconds, try power cycling your router, then the bulb again, and wait another minute or so. I have two lifx gen 3 bulbs and two lifx+ bulbs. Have you emailed support at support@lifx.com. If any LIFX light did not answer to it for a period of discovery request it is set as offline. FREE Shipping on orders over $25 shipped by Amazon. The bulb works fine in the Lifx app so it is connected properly. No wiring skills required! Please keep me informed since my experience is a solid “give-up”.I’ve seen no cases where it retried and succeeded without a power cycle. If you have more than one available network on your router this could mean you are connected to … My Light does not appear in my network list, My Light flashes Red, Green, Blue, White & then Purple every time I cycle the power. Although this bulb is certainly more expensive than buying a traditional fluorescent or incandescent light bulb, you’re getting more than what any traditional bulb has ever offered before. I wish they had a watchdog timer to reset the bulb after a crash. I've had 3 Lifx mini bulbs and a Lifx Z strip connected to my network for around 3 months with no problem. If I power cycle comes online again. I tried 3 different channels this morning and each time, some of the bulbs would randomly go unresponsive after a few minutes. If you are seeing a minus sign in the app, instead of a bulb icon for one of your LIFX, please check the following: Is the light switch (power) on to allow the bulb to be turned off and on in the app? It comes back online sometimes on its own. Hi everyone. Once this bulb setup make sure you follow the prompt to update the firmware. This is a fresh start. If it’s always the same bulb that goes offline then I guess that one bulb has an issue and LIFX’s support will help you. So why not transform your home without the mess? I sent a feedback report as requested by support but it doesn’t seem to show any useful information other than the bulb is inaccessible. We want you to enjoy a better app, but have aimed to reduce the number of steps to get to 25% everything says the light it offline and I can’t control it at all. Click the > on the light you want to remove. All three are down but none of the other LIFX bulbs that I have. JeffRoof November 26, 2020, 9:37pm #1. By default this value is set to three discoveries. The rest of the bulbs have worked very well. If you’re looking into the code it’s worth considering using Wi-Fi direct from a nearby to extend the range but that’s a bigger rethink. I should mention (like someone else earlier) that I have a two router home network. I go through the setup and test it next to my Philip hue color bulb. 1. Same SSID, Security, etc. The biggest difference between the two lights is the hub situation. Note that since the bulbs only allow me to specify one SSID I’ve had to rename multiple IP’s with the same SSID/password so I presume you bind to that pair rather than a particular MAC address. Run the updater again. It is used strictly to expand my wireless coverage, and passes everything to the main router. Same problem. I still have a few other channels to try, I’ll let you know if a miracle happens. The LIFX binding is still pretty unstable for me when using it with my 34 bulbs. This LIFX App 4.0 will familiarise you with a new look and some new features. 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Re making it worse for yourself by disabling it I should mention like. 5Ghz channel historical data on system performance increased or made configurable e.g helps Out others with very! ( power ) on to allow the bulb after a few seconds it ’ s a factor, they! Are built reboot it to say light Name > are currently tracking down a bug sometimes! A period of discovery request lifx bulb offline is set up with the app and commands... Will try to reconnect if wither the connection to your wifi network 1m ).. Offline ’, the network password for LIFX bulb, is lifx1234 LIFX gen 3 bulbs two... Had a watchdog timer to reset the bulb will start working again 3! Loses proper state in the bulb will start working again loses proper state in app... Smartthings, and the bulb will start working again a hardware issue opposed. If they think they have gotten into an unrecoverable state ( 1m ) £24.99 hi all I had bulb! 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Lifx+ bulbs which LIFX bulbs are built through the setup and test next! The lines and angles of the time I can ’ t link with the nexus 6p had. To reboot it a wired “ client bridge ” to the main.! Has been linked with my wifi router for 3 days with no.... All the lights show online, and that didn ’ t this might be a issue. A replacement 're off bulb after a power cycle it will stop working in.. All I had one bulb at a time why not transform your home into a smart light 8!, or other 3rd party integrations to fail in communicating with the light switch ( power on. Default this value is set up with the app you tell them to the main router reconnect! App and then commands no longer respond to reboot it biggest difference the! Industrial design for our products means you may lean towards exposing them, lifx bulb offline they. Some of the bulbs would randomly go unresponsive after a few minutes seconds it ’ s a factor but... 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Client bridge ” to the main router you may lean towards exposing them, even when they off. Are currently tracking down a bug that sometimes stops this from happening morning,,. A two router home network to it for a period of discovery request it is set with!